General:

  • Shipping prices are a mix calculation of postage and packaging, so do not wonder if the postage shown on the parcel might be a bit less than you actually paid. Surcharge already included for packing materials is between 0.50 and 3.00 Swiss Francs.
     
  • We generally use Swiss Post as preferred shipping provider but give you country specific other means as per below. Postage prices can be seen at the Swiss Post website (English)
     
  • We offer Priority and Economy shipping, 90% of the orders will be shipped as Large Letter due to the 2cm height restriction.
     
  • You have the choice to request insured or uninsured shipping, if uninsured shipping is requested we will not be liable for any loss or damages during transit. There will be no tracking reference available for uninsured mail!
  • Custom duties, import taxes, value added taxes and other cost associated with shipments to your country are the sole responsibility of the buyer.
    If a shipment gets returned as acceptance has been denied by the buyer we will impose a 10% fee plus twice the postage deducted from your refund, this will be to cover administrative fees and restocking.
  • If there is an alternative shipping solution for your order that will save you time and money we will of course let you know, if you agree to it we will refund you the postage difference right away.

Country Specifics:

  • Switzerland:
    we ship within Switzerland and Liechtenstein using Swiss Post, all orders above 250gr or 5cm in height will be shipped as parcel, this automatically includes insurance. If insured shipping is requested your Order will always be shipped as parcel.
    Orders within the Zurich area can be picked up or dropped off as well, arangements will be made by phone or mail

     
  • Germany:
    all orders with the option “Weekly Priority Mail” will be shipped as DHL Parcel insured and signed for, if cheaper means of transport are required leave me a note at checkout (e.g.; uninsured letter post) and I will refund you the difference.
    A small surcharge for petrol is included in the shipping cost (in addition to the packing material as stated above) due to the fact that the next German Post office is about 85 Km away.

As alternative Swiss Post and DHL Express for very urgent orders can be used.

  • International:
    We offer “Weekly Priority Mail” for all other countries as well, all orders of this type are sent signed for at a very reasonable cost for orders up to two Kilograms. EU member states might opt for this one. Day of shipment is always Wednesday or Thursday and orders received up to 20:00 CET the day before will be included in the next shipping run.
    A small surcharge for petrol is included in the shipping cost (in addition to the packing material as stated above) due to the fact that the next German Post office is about 85 Km away.
    Orders over 2Kg will be quoted with the highest tariff zone as there are quite a few zones to consider, in time prices will be correctly reflected in the shipping module but for now I will refund you overpaid postage.
    If you want us to ship your order earlier you still can choose Swiss Post Economy or Priority shipping.

For urgent Orders we can ship via DHL Express

  • DHL Express
    please contact us through the "Contact Us" form below to get a fixed quote, just let us know what you order.

     

last updated: February 2014